FAQ’S

By default, the last used shipping address will be saved into your Sample Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at info@rongobazar.com

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.

Members who ship their orders within Bangladesh should expect to receive their orders within three (3) to five (5) working days upon payment verification depending on the volume of orders received.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

At the moment, we only accept Visa, Master, American Express cards, Payza and Bkash payments.

Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means). The server that hosts our bookstore encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it.

All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies.

Once you have finished adding items to your shopping cart and are ready to complete your transaction, move your cursor to the lower-right corner of the screen and click on the “Checkout” button. You will then be transferred to our secure server and asked to either create a new account or place an order without an account.

Once you have finished adding items to your shopping cart and are ready to complete your transaction, move your cursor to the lower-right corner of the screen and click on the “Checkout” button. You will then be transferred to our secure server aTo view the contents of your cart, click on the “View cart” icon in the upper-right corner of your computer screen. Once you click on this icon, you can easily change the number of copies you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the “Update cart” link. You can also delete any item in your cart by clicking the “Remove” check box to the left of that item and then updating your cart with the “Update cart” link.nd asked to either create a new account or place an order without an account.

First, click on the “View cart” link in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart. Once you have identified the item that you would like to delete, click on the “Remove” check box to the left of the item description and then click “Update cart” in the lower-right corner to have your changes reflected.

First, click on the “View cart” link in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart, as well as the quantities that you have chosen for each item. To change the quantity of an item in your cart, move your cursor to the box that appears under the “Qty” header for this item and type in the quantity desired, and then click the “Update cart” link. Once you do this, the quantity and associated dollar amount (if applicable) will automatically change and reflect the correct amounts for both the quantity and the cost.

After you complete the checkout process, a receipt will appear on your screen detailing your final order including shipping charges, your billing address, and the items that are being sent to your shipping address. Please keep this receipt for your reference.

You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)

Shipping and handling rates vary depending on the destination of the order and are based on the total cost of the order. All shipping costs are calculated using a U.S. Postal Service shipping module.

You can! Please note in the Special Instructions field during check out that you would like your order to be shipped as a gift order. You may include a gift message of up to 500 characters, and we will include a gift packing slip that does not list prices.

Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

The fulfillment address is your shipping address. If you have an international address, it is very helpful if you rewrite your address in the Special Instructions field during check out.

Yes! However, we are not responsible for additional charges you may incur as a result of international duties.

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.

You must enable JavaScript in order to purchase items on our site. For specific instructions, please select your browser: Microsoft Internet Explorer, Mozilla Firefox, Opera, or Apple Safari. We also recommend that you install the latest version of Adobe Flash Player.

For specific instructions on how to enable cookies, please select your browser: Microsoft Internet Explorer, Mozilla Firefox, Opera, or Apple Safari.

Rongobazar.com is the top Company in order to Customer among all e-commerce business. It’s a good on the internet list that allows anybody through any place in Bangladesh as well as through all over the world to buy various items/products via on the internet. You’re assured the very best costs throughout just about all items. The costs tend to be unbeatable each on the internet as well as inside your nearby marketplace. We offer you the best bargains for both retail and wholesale purchases. Unhindered 24/7 use of broad ranges associated with items. Shop online from your home, office and even from the bus and car. This is actually the completely risk-free, tension free of charge. Obligations could be created by way of Money upon shipping, bKash, Visa, Master, American Express cards, as well as Payza. Your own purchase is going to be shipped inside 1-3 days within Dhaka & inside 3-7 days outside Dhaka city.

You’re Card payment fails because of the reasons below –

  • You have entered your ATM Pin (Asked for I-pin from your Bank, not all bank need I-pin).
  • Your card is not online activated.
  • Your Bank does not support online Transaction.
  • 2 Factor Authentication may be a reason please asks your bank.

Yes. To buy any offer you do need to register onto our site. For registering you are required to share some of your basic information such as name, contact number, address etc.

To create a www.rongobazar.com account,

  • Visit rongobazar.com.
  • Click on the Register tab.
  • Fill the required blank fields mentioning your email address, phone number and a password according to your convenience.
  • Lastly click on “Submit” button and be a registered rongobazar.com member.

Rongobazar.com offers a range of products starting from men, women, kid’s items, electronics, books, shoes, apparels, kitchen appliances, food items, jewelry, accessories and many more.

You’re only billed whenever you place an order online to buy any item through our site.

We strictly preserve our customer confidentiality policy and don’t at any circumstance share private information with any other 3rd party.

Rongobazar.com frequently pops up with exclusive reward and discount provides exclusively for www.rongobazar.com members. Through subscription to the newsletter, you shall obtain regular updates upon our latest provides and discounts on a variety of packages.

  • To sign in, visit www.rongobazar.com.
  • Click on the SIGN IN button.
  • Provide your email address and password.
  • Finally click LOGIN and sign in to your www.rongobazar.com account.
  • You can also LOGIN using your Facebook account.
  • To sign in using Facebook,
    • First login to your Facebook account.
    • Visit www.rongobazar.com and click on SIGN IN using Facebook button.
    • Allow access to your Facebook information.
    • You will be automatically redirected to rongobazar.com site.
  • To change email address on your rongobazar.com account,
    • Visit rongobazar.com.
    • SIGN IN by using your email address and password.
    • After you have logged in, you will see “EDIT” under Account information on your Dashboard.
    • Click on edit and fill up the field with your new email address
  • If you have forgotten your password,
    • Visit rongobazar.com.
    • Click on Sign In button.
    • You will be redirected to a page where there will be an option stating “LOST MY PASSWORD”. Click on that button to be directed on a new page.
    • You will be required to fill up a field mentioning your email address which was used during registration at rongobazar.com.
    • After you have provided your email address, click on” Send me reset password instruction”.
    • Check your email inbox for notification on new password.

Like a wholesaler you can purchase in bulk amount from us. For the reason that case email your purchase at info@rongobazar.com. Someone from our customer service team will make contact with you personally with regard to assistance on purchasing process.

  • First you need to register here: rongobazar.com
  • Then visit the page where your desired product/s are displayed.
  • Click on your desired product. You shall now see a new page consisting all the product details. Fill up the quantity field and size (if applicable).
  • Now click on “Add to Cart”. If you want to continue shopping click “Continue Shopping” or if you want to check out “View Cart and Checkout”.
  • While proceeding to checkout there will be payment options available from which you can choose one according to your convenience (bKash, cash on delivery, master/visa). You will also have to provide your shipping address (location where you want to get the delivery).
  • Finally click on “Place Order” and Checkout.

We’re a Government approved site and therefore are among the top e-commerce web portals with this country. We preserve a strict client confidentiality policy. We guarantee 100% safety over making use of your credit and debit credit cards. We divert the customer’s payment ask for to online financial system. It’s as safe as whenever you charge your greeting card to any greeting card payment machine.

No. You will only need to pay the price of the product and delivery charge if you want to get home delivery for your order.

You will be refunded BUT only for the products which are REFUNDABLE (check conditions during purchase). If you want to be refunded, please notify our customer care at info@rongobazar.com within 3 days since receiving delivery.

Yes. You can mail us your suggestions at info@rongobazar.com.