Delivery Policy

Our services are in your doorsteps with the cheapest delivery charge. We process all transport through reputed courier service in addition to our in house shipping team. We deliver products all around the Bangladesh. If there is any kind of modification in delivery charge for any particular item, it is going to be mentioned in product particulars.

Order confirmation and delivery completion are susceptible to product availability. Delivery time varies from one item to a different. It can differ through standard delivery to beyond that.

General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Location
Items offered on our website are available for delivery to addresses anywhere in Bangladesh and also worldwide. We also accept orders from international customers who are shipping to addresses in Bangladesh and also worldwide.

Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are

estimates and commence from the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order as soon as possible of the date of your order.

In case your delivery address is inside Dhaka city, products are going to be delivered by within 02 business days. If it is outside Dhaka then it will require 3-4 business days.

Our Business Day: Sunday to Saturday, 24 Hrs and 365 days.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Exceptional Delivery: There are some exceptional items that we import from outside Bangladesh. These items can take 07 or more days to reach you. However, you will receive your order within the time specified.


Delivery Instructions
You can provide special delivery instructions on the check-out page of our website.

Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.

Standard Charge:

  • Within Dhaka City – BDT 60.00 Only.
  • Outside of Dhaka City in Bangladesh- BDT 100.00 Only.
  • International delivery charges will be applied depends on International delivery charge and Custom’s Rules.
  • Delivery from our office: You may get the product from Rongobazar.com business office.

Payment Method: You can pay online from your Visa, Master, American Express card, Payza or bKash, also you can pay cash to our office.

Questions
If you have any questions about the delivery and shipment or your order, please contact us by e-mail: info@rongobazar.com or by over phone: +88-01611500777.  You may questions on Facebook like page and live chat option.

Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately by e-mail: info@rongobazar.com or by over phone: 01611500777.